SRG Knowledge Center

SRG KNOWLEDGE Center

Member Manual
SRG • CLAN OPERATIONS
Member Reference

The SRG Knowledge Center serves as the official hub for all policies, procedures, and operational guidelines within Silent Response Gaming. It provides a structured framework designed to educate, train, and guide members on the standards, expectations, and rules that govern our community. The Knowledge Center ensures clarity, consistency, and accountability across all divisions and ranks, reinforcing the professionalism and structure that define SRG.

Whether you’re learning how to join events, request support, follow protocols, or advance through ranks, the Knowledge Center provides clear instructions designed to keep SRG organized, efficient, and unified.

Welcome To Silent Response Gaming

SRG Clan is a professional, organized, and toxic-free gaming community focused on innovation and continuous evolution to deliver a limitless and inspiring gaming experience.

Founded on November 30th, 2025, by Owners SRG Slayah and SRG Zatos, SRG has experienced rapid growth and continues to expand every day. With long-term goals of becoming a respected name in the gaming space around the world, SRG is committed to building a legacy that will last for years and decades to come.

Mission Statement:

Our mission is to deliver a limitless and inspiring gaming experience to our members by bringing back the original vibes of what gaming and gaming communities used to be like. SRG was founded on the core principle of being a family-oriented and casual gaming community that offers a safe, structured, and toxic-free environment. Within SRG, members can participate in clan operations and activities while connecting with one another without fear of unfair treatment, misconduct, or judgment.

SRG is guided by our core values of integrity, respect, inclusion, teamwork, accountability, and professionalism. We strive to provide an equal-opportunity community that empowers its members, develops strong leaders, and achieves shared goals through consistency, commitment, and mutual respect.

HISTORY OF SRG

The founding members of Silent Response Gaming previously led a gaming organization known as RySe Gaming. After internal challenges and organizational difficulties, the founders made the decision to separate themselves from that community and pursue a new vision. Despite these hardships and being nearly outcast from their former community RySe Gaming became the most successful clan ever operated by Slayah and Zatos, laying the foundation for what SRG would ultimately become.

When SRG was officially established, the founders were joined by longtime friends and trusted members SRG Elevated and SRG Galaxy, along with a respected guest and longtime supporter from their previous organizations, Shawn “Mercenary” Goodison (DCIGaming). Shawn passed away on September 13, 2025, and remains a permanent part of SRG’s legacy and history. His contributions and memory continue to be honored within the community as he is inducted into the SRG hall of fame.

Founding Members

  • SRG Slayah
  • SRG Zatos
  • SRG Elevated
  • SRG Galaxy
  • Shawn “Mercenary” Goodison – Rest in Peace (September 13, 2025)

The Beginning of SRG

The concept and vision for Silent Response Gaming existed long before its official launch. While the idea for SRG began in Summer 2024, real-life responsibilities required the project to be placed on hold. Once the timing was right, the founders reconvened and officially launched SRG on November 30, 2025, marking the beginning of a new chapter built on experience, resilience, and dedication to the community.

Silent Response Gaming was officially founded on November 30, 2025.

Activity In SRG Clan

Silent Response Gaming (SRG) likes to consider itself and active gaming community. We understand that real-life events happen, and we always expect you to handle your real-life responsibilities first. However, we have seen a rapid decline in activity as of late. We ask all members not on an Approved (LOA) Leave of Absence to remain engaged with the community. View the list below to see how you can remain engaged with our gaming community to avoid being MR’d (Member Revoked)

  • General discord activity. (Chatting, voice channels etc…)
  • Participation in Game Nights, Social Nights, Movie Nights
  • Participation in Meetings & Seminars
  • In game activity with the community’s members
  • Answer pings when pinged by a member of leadership
  • Make it a habit to check the server every 2 hours or so, just check in with us
  • If you cannot participate say something, we don’t like to kick people but if you don’t communicate, we don’t know what is going on.

This does not mean pick one activity and just do that one activity, we need to see appropriate amount of activity across all activities. Some members will join and immediately go inactive, only join games, only join vc’s or only text in discord server. Again, do NOT just pick one activity and only participate in that one activity. New members do NOT want to come in and see a dead server.

Being active helps strengthen SRG clan, helps maintain the community as an active and welcoming environment.

Inactivity In SRG Clan

To preserve the strength, stability, and longevity of Silent Response Gaming, inactivity standards will be enforced more strictly.

SRG will no longer operate under fixed response timelines for inactivity. Instead, activity expectations will be evaluated on a case-by-case basis to ensure fairness while maintaining operational effectiveness.

Leadership retains full discretion in determining what constitutes acceptable activity levels. Final decisions regarding inactivity reviews, role removals, demotions, or membership status rest with SRG leadership.

Our goal is not punishment, but enhance community standards, engagement, and accountability. Consistent communication and participation remain the responsibility of every member.

Standard Activity Timeline

  • (7) days of inactivity. This primarily refers to discord activity but is the same across all kinds of activity. (Member will receive the “Inactive Role” on discord.)
  • After marked with the Inactive Role on discord members have 48 hours to improve their activity either letting us know what is going on or request an LOA or simply just start showing activity.
  • Marked with inactivity after missing (5) community events in a row. In no way, shape or form is anyone that busy to miss 5 activities.
  • If you have never played a game with a SRG member you will be marked as inactive. We will never understand why people join a “gaming community” just to not game with anyone.

Zero Tolerance For Ignorance

Do not do the following things listed below:

  • Ignore pings from leadership leaving them on “read”, this is extremely ignorant and unprofessional as our leadership team makes every effort to accommodate the members of SRG Clan. We can 99.9% guarantee that they would NOT do it to you.
  • Have proper communication, we always try to communicate everything we do with the entire community. We ask you to do the same and communicate any activity issues you might have so we don’t seem like the bad guys. If you have 5 messages in the last (2) weeks with no voice activity and we kick you then message us after the fact to wonder, why you got kicked? It’s frustrating, that just means you’ve ignored everything and only cared when you got kicked.

I. Acknowledgement of Discord Rules & Operations

By applying to SRG Clan and accepting membership within our community, you are agreeing to the community code of conduct and discord rules as written and established by the “Ownership” of SRG Clan. SRG reserves the right to modify or update these rules as they see fit, while we are not required to notify the community, we will make our best efforts to update the community any time a change is made via discord through either the change logs, updates, or announcements channels.

II. Usernames, profiles & pictures

All members of SRG are expected to have appropriate usernames, profile text and pictures. If there is any inappropriate content on your profile you may be asked to remove it.

  • Usernames must be appropriate, no offensive or explicit content.
  • Usernames requested must not match another member of SRG Clan.
  • Usernames requested must not match the name of a section, squad or division.
  • Profile pictures must not contain any nudity or inappropriate content.
  • Profile information must be appropriate. It cannot contain any other communities name or clan information.
  • Appropriate form would be SRG uniforms which would look like this –> SRG CW CHARLIE CPT –> [SRG] [SECTION ABBREV] [SQUAD] [RANK]
  • Members may also include website or if holding a leadership role for example –> Director of Operations @ SRG Clan

III. Channel Etiquette

All members should follow Channel Etiquette; this means following the server rules and the server functions to be used for their intended purpose. If members are not using channels for their intended purpose, then they will be warned, message deleted or timed out.

  • Follow channel descriptions and post only relevant content.
  • No derailing conversations or spamming channels.
  • User proper channels for complaints, appeals staff communication and support needs.
  • Use all channels for their intended purpose.
  • No mass pinging executive leadership, please follow chain of command.
  • No backseat moderating, let the moderators handle conflicts.
  • Reports or concerns must be reported through the proper procedures.

IV. Proper Voice Communication

All members must have proper voice communication. Nothing is more frustrating than disruptive members in a voice channel while you are playing a game and trying to clutch like a pro.

  • Maintain clear and respectful communication.
  • No ear rape or excessive background noise. If you know you have background noise, please mute your mic!
  • Members may create voice channels. However, the channel name must be relevant to what you are doing. Please don’t make silly channel names abuse of this system will get it removed for everybody. (Examples: Call of Duty, Call of Duty Ranked, R6 Ranked, Meeting, Alpha Squad Meeting etc…)
  • Entry into a private or restricted channel is prohibited. If it says DND or KEEP OUT or DO NOT ENTER, that means do NOT enter and it is restricted.

V. Media & Link Sharing

Please review our FAQ about self-promotions here

  • No Discord Links Ever!
  • No NSFW Content.
  • No Unauthorized self-promotions, advertisements or clan recruiting.
  • No offensive or explicit content.
  • No begging for money in SRG Chat.

No Member Left Behind!

SRG Clan stands together, we win as one, we lose as one. Members within SRG Clan is expected to treat one another like they are family by protecting and defending all SRG members & the community as a whole.

  • Protect all SRG Clan members always. Treat them as if they are your family and how you would want to be treated.
  • Do NOT RAGE quit! If you are having a bad game take a step away from your system for a minute and come back with a clear mind. All members of the party must agree to back out before anyone decides to leave.

If you experience true technical difficulties, medical emergencies or family emergencies or any other real-life obligation please go take of those real-life obligations.

LOA POLICY (LEAVE OF ABSENCE)

Silent Response Gaming understands that real-life responsibilities and unexpected situations may require members to step away from the community. This Leave of Absence (LOA) policy is designed to protect members from being MR’d (Member Removed) due to inactivity when legitimate circumstances arise.

SRG has always operated under a real-life-first principle. Leadership will never ask members to neglect work, school, family, health, or other real-life priorities, nor will members be penalized for responsibly prioritizing those obligations. However, this benefit is not to be abused. An approved LOA is intended for members who genuinely need time away from the community. If a member is placed on LOA, they are expected to remain absent for the duration of the approved period.

If a member on LOA is consistently active in the server without valid explanation, leadership reserves the right to revoke the LOA. Once revoked, inactivity protections associated with the LOA will no longer apply.

The purpose of this policy is protection and fairness, not a loophole for extended inactivity.

Guidelines

  • Use the proper procedures for LOA request.
  • Member is not required to give reason it’s none of our business but if you want to share that is up to the member requesting the LOA
  • If you request an LOA, please remain absent
  • The LOA Role will be added to their profile + [LOA] at the end of their nickname to notify the community they are on LOA
  • If you are typing in the server instead of being LOA, the LOA will be removed
  • If your LOA last more than (30) days we will reach out to see if you need to continue it.
  • If your LOA last more than (60) days we will do an honorable removal which means you are eligible to reapply anytime

Silent Response Gaming will always have an open-door policy. However, we must maintain a proper chain of command within the community. Members are always welcome to message higher leadership regarding personal conversations such as asking how they are, what we are doing, vent to us about personal issues, when it comes to issues relating your squad, section, division or department you must go through the proper chain of command.

What You Need To Know?

  1. Follow Your Immediate Leadership.
    Members should first communicate with their direct superior before reaching out to higher ranks. This includes questions, issues, concerns, and requests. Skipping ranks without cause disrupts operations and may result in delays.
  2. Respect Leadership Authority
    Each rank has designated responsibilities and authority based on SRG’s structure. Leadership decisions made within a member’s chain are to be followed unless escalated appropriately through proper procedures.
  3. Escalation Procedure
    If an issue cannot be resolved by a direct superior (or if the issue involves that superior), members may escalate to the next rank in the chain. At every stage, leadership will review the matter professionally and determine the appropriate course of action.
  4. Communication Expectations
    Members are expected to communicate respectfully and professionally when addressing leaders. Leadership, in turn, is required to respond or redirect members in a timely manner or escalate issues upward when appropriate.
  5. Avoid Bypassing the Chain
    Members should not skip ranks or directly contact higher leadership unless specifically instructed or if the matter involves misconduct by the immediate superior. The chain exists to route communication correctly and prevent conflict of interest.
  6. Confidentiality and Professionalism
    Discussions within the chain are considered official internal communication and should remain professional and confidential at all times. Sharing private chain-of-command discussions without authorization is prohibited.
  7. Leadership Responsibility
    It is the responsibility of all leaders to support, guide, and assist those under their command. Leadership positions are earned through trust, responsibility, and the ability to serve and support the members they lead.
  8. Final Authority
    Ultimate authority and decision-making power related to chain processes remain with SRG Ownership. Any dispute beyond normal resolution may be reviewed at the highest level if necessary.

Below is the category of ranks displayed lowest to highest and should be followed in that order. Any disruptions in the chain of command disrupts operations and causes delays. If you have any questions about this policy, please reach out to our Director of Community – SRG DaddysQueen

Member & Senior Member –> Corporal –> Sergeant –> Master Sergeant –> Lieutenant –> Captain (so on and so forth: follow the rank structure)

Rank Eligibility & Advancement

No rank within Silent Response Gaming (SRG) is ever guaranteed. All ranks are earned, not given, and are awarded based on commitment, activity, participation, performance, merit, and tenure within the community.

Requests or demands for rank advancement are not permitted. Members who ask for ranks will receive a verbal warning. Advancement is achieved through consistent effort, leadership, and contribution, just like every other member.

Role Acceptance & Responsibility

Members who accept a rank or leadership role are fully responsible for the duties and expectations associated with that position. Leadership roles may, at times, require members to temporarily cover additional responsibilities in an interim capacity until a permanent assignment is made.

Members should not accept a role unless they are able and willing to fulfill its responsibilities. Failure to perform assigned duties or maintain expected activity may result in demotion or removal from the role.

Interim Assignments

SRG reserves the right to assign interim responsibilities to ensure continued operations. These assignments are temporary and based on community needs.

Volunteer-Based Community

All SRG ranks and leadership positions are volunteer roles. No member of Silent Response Gaming is compensated or paid for performing duties within the community.

Final Authority

All ranking, promotions, demotions, and role assignments are determined at the discretion of SRG Executive Leadership, based on the needs of the community and member performance.

Open Door Policy

Silent Response Gaming (SRG) is committed to maintaining open communication, transparency, and mutual respect with the entire community within. Our Open Door Policy ensures that members feel comfortable bringing forward questions, concerns, feedback, or ideas without fear of retaliation of any kind.

Members are encouraged to communicate respectfully with their immediate leadership whenever possible. If an issue cannot be resolved at that level, members may escalate concerns through the Chain of Command.

This policy applies to concerns related to community conduct, leadership decisions, conflicts, suggestions, or general feedback. All communications should remain professional, respectful, and solution driven.

SRG leadership will make every reasonable effort to listen, respond, and address concerns in a timely and fair manner. Abuse of the Open Door Policy, including harassment, false accusations, or bypassing the Chain of Command without cause, may result in corrective action. Any member who goes out of chain of command their questions will not be answered by the member contacted and will be redirected to the appropriate leadership member.

The Open Door Policy does not override SRG’s Code of Conduct, Chain of Command, or disciplinary procedures, but exists to support communication, accountability, and trust with our members within the community.

Overview

Disciplinary Action may sound intimidating or may seem like we are looking for problems. We assure you that is not the case, we have designed this system to provide a number of outcomes for leadership to choose from based on what they think fits the punishment. This is not a list to follow more or less a list of outcomes that can be used for disciplinary actions.

We want to emphasize that this system is designed to keep things fair, transparent, or having a more consistent approach to handling issues and giving leadership an organized method of tracking disciplinary issues.

If you are looking for how disciplinary action or enforcement is done, please visit the Corrective Enforcement tab.

Disciplinary Outcomes

The disciplinary outcome will depend on the severity of the incident and leadership discretion.

  • Verbal Warning:
    A verbal warning may be issued for minor concerns. If the issue persists, leadership may file a Disciplinary Action Report (DAR) for further documentation and review by higher leadership
  • Timeout/Suspension:
    Members may be temporarily timedout/suspended from specific channels, activities, divisions, or if necessary, the entire SRG Discord server.
  • Rank Demotion:
    Members may receive a Rank Demotion for repeated or serious violations. Members may receive a demotion if they are not fulfilling their leadership responsibilities.
  • Membership Revoked:
    Members may have their membership revoked for repeated or serious offenses. Removals are not permanent; members are eligible to reapply after (30) calendar days for code of conduct violations. Members who are removed for inactivity are eligible to reapply immediately.
  • Permanent Ban:
    Permanent Ban is given to members for members who have more serious violations. In some cases, a permanent ban may be set to expire by leadership based on the severity of the violation.
  • Blacklist:
    Blacklisted members are prohibited from rejoining Silent Response Gaming; members may receive a blacklist for more serious violations. If a blacklist appeal is submitted only the Owner, Director of Internal Affairs and Operations Director may reverse a blacklist.
  • Quitting Without Notice:
    We fully understand that SRG Clan may not be for everyone and members are well within their right to leave if they want to. However, we ask that you let someone know that you are exiting and express any concerns or issues. If you do NOT, we assume that you want the issues to keep persisting. Members who leave without notice will receive a temporary ban for (90) days.

If you are given a second chance and you leave again without notice, you will be permanently blacklisted from Silent Response Gaming.

Current Status: Inactive

Silent Response Gaming (SRG) is not participating in any esports operations, funding or sponsoring any esports teams now or for the foreseeable future. While we understand that members would love to participate in esports activities or events, SRG just does not have the financial ability, resources or manpower to allocate to this department. The cost of Jerseys, buy in, Travel Expenses, Food or other competitive needs, we simply just cannot do it. We apologize for any inconvenience they may bring to you!

Competitive Participation:

Overview:

Members of Silent Response Gaming may participate in the following: ranked online modes, tournament, league, or cup. If they form a team they may participate in any one of the highlighted competitive games.

  • All participation is self-funded, SRG does not accept any financial responsibility unless approved by Ownership in writing.
  • All members participating must be a verified SRG member, non SRG members can not represent Silent Response Gaming.
  • All members must follow the SRG Honor Code while participating.
  • Professional and respectful behavior must be present at all times.

Future Of SRG Esports?

Overview:

We have no idea what the future holds for SRG Esports, If SRG launches an “Official Esports Department”

  • Members participating must be 18+ years of age.
  • Toxicity or ego-driven behavior is prohibited, if any member displays these qualities they will be removed without a single notice.
  • While skill is important, character and team-oriented characteristics will be prioritized.

Earnings

Overview:

Silent Response Gaming (SRG) needs to make some kind of profit of the representation off the brand. If SRG does start an esports department below is the guidelines for the earnings.

  •  Minimum 20% of total team earnings return to SRG
  • Remaining earnings split among participating players
  • All financial agreements must be documented in advance

If SRG does not provide the funding, we will not require the return of funds to the team.

Final Authority

Overview:

Representing SRG Competitively is a privilege not a right. SRG reserves the right to approve, deny, or revoke competitive representation at any time. Final authority or enforcement ultimately rest with the SRG Ownership team, SRG Slayah & SRG Zatos. Please do NOT consistently DM owners and ask about esports.

For questions, please contact our Director of Operations – SRG Lanx.

SRG THREE-STRIKE POLICY

The SRG Three-Strike Policy was designed to maintain a fair, respectful and professional environment for all members. Three-Strike Policy provides a clear structured and progressive system for accountability and discipline. This policy applies to all members from recruit to the top of the chain and no one is above this policy. Not all violations will be subjected to the 3 Strike Policy, depending on the severity of the violation Disciplinary Action may bypass this system.

Strike 1 – Verbal Warning

Purpose: Corrective action and coaching.

Issued For:

  • Minor disrespect, inappropriate language, rage quitting or other minor infractions.
  • Failure to follow instructions from leadership.
  • Minor rule violations. (Spam, mild toxicity, misuse of channels etc…)
  • Neglecting role responsibilities. (For members with leadership roles)
  • First time policy infractions.
  • Clan tag infractions.

Consequences

  • Verbal warning.
  • Explanation of rule or policy that was violated.
  • Set expectations for behavior moving forward.
  • Document warning by sending an email to disciplinary@srgclan.net

Notes

  • No loss of roles or privileges. (Unless otherwise specified.)
  • Member is immediately expected to correct behavior.
  • Repeated behavior will result in escalated consequences or disciplinary action.
  • Receive “Strike 1” role in discord. (Active on user account for (30) days.)

Strike 2 – Disciplinary Action

Purpose: Accountability and corrective behavior.

Issued For:

  • Repeating to break rules after issued strike 1.
  • More serious misconduct.
  • Serious disrespect toward SRG Staff or members.
  • Disrupting behavior affecting the community.
  • Continuing to not follow leadership instructions.
  • Starting drama and escalating disputes.

Consequences (One or more may apply based on leadership discussion)

  • Timeout (for 24 hours –> 7 days)
  • Rank demotion
  • Official written warning (Disciplinary Action Report)
  • Formal written warning (outlining violated rule or policy)
  • Suspended from events or activities.
  • Promotion Ineligibility.

Notes

  • Member is informed that one more strike will result in being MR’d from SRG.
  • Member may require acknowledging the warning.
  • Strike remains active on user account for (30) days.

Strike 3 – Removal

Purpose: Community Protection

Issued For:

  • Any violation following strike 2.
  • Severe misconduct (may lead to ban or blacklist)
  • Refusal to comply with leadership.
  • Behavior that threatens the safety, integrity, or reputation of the community.

Consequences

  • Removal from Silent Response Gaming.
  • Permanent ban or blacklist. (Depending on the severity of the violation)
  • Removal from all roles, divisions, and leadership positions
  • Loss of access to Discord, website, events, and community assets

Notes

  • No further warnings or chances.
  • Appeals may be considered at leadership discretion.
  • Re-entry is not guaranteed and is handled case-by-case.

Zero Tolerance Infractions Immediate Strike 3, Removal, Ban, or Blacklist

  • Hate speech, racism, discrimination, or sexism.
  • Harassment, Sexual Harassment, Threats or Targeted Abuse.
  • Actions that undermine community stability or reputation.
  • Doxxing, Privacy or Confidentiality risk.
  • Cheating, hacking, fraud or committing crimes while performing actions for SRG.
  • Sexual misconduct or explicit content regarding minors.
  • Impersonating SRG staff when you are not.
  • Community sabotage or malicious behavior. 
  • Actions that place the community at a legal or reputational risk.
  • Drama baiting or intentionally creating problems within the community.

Corrective Action Plan

SRG Clan is committed to fairness, accountability, and transparency in all disciplinary matters. However, to protect both members and leadership from misunderstandings or false allegations, certain safeguards must be in place.

This corrective action guideline exists not only to ensure member safety, but also to protect leadership integrity. During one-on-one disciplinary conversations, there is increased risk of miscommunication or misrepresentation. To maintain fairness and proper documentation, no member should be formally reprimanded without appropriate oversight.

When addressing Code of Conduct violations or issuing corrective action, there must be at least two (2) leadership members present who hold a higher rank than the member being reprimanded. This ensures accountability, transparency, and protection for all parties involved.

Due Process

Due Process is designed to ensure that the members are able to tell their side of the story. They may request the evidence presented to leadership but will not inform them of who submitted the complaint. If you have a question about Due Process, we advise to reach out to SRG Lanx with questions!

Valid Evidence For Submission

  • Audio recording
  • Video Recording
  • Screenshot

Witnesses will minimally be considered as it is hard to determine the actual truth. We have our methods to use witnesses as a method that we will not put here. However, witnesses will not be the primary source of discipline.

NOTE: Only the direct leadership can issue a strike to the member in question, If the member who receives the strike leaves because of receiving the strike we will issue the Ban and see that as a sign of quitting without notice. Leaving and not being able to take accountability is a sign of immaturity. In certain situations, an immediate removal may be warranted depending on the severity of the violation.

SRG Disciplinary Action Report Policy

Purpose

The Disciplinary Action Report (DAR) ensures that all corrective and disciplinary actions within Silent Response Gaming (SRG) are properly documented, transparent, and consistent.

Accurate reporting protects both members and leadership while maintaining accountability and operational integrity.

Scope

This policy applies to all leadership members authorized to issue warnings, strikes, suspensions, demotions, or removals.

Reporting Requirements

Whenever disciplinary action is taken, a Disciplinary Action Report must be completed and logged within the IA CMS system within 24 hours of the action being issued.

All disciplinary documentation must be entered directly into IA CMS. Use of unofficial notes, personal logs, or unapproved reporting methods is not permitted as a substitute for proper CMS documentation.

Each IA CMS report must include:

  • Member name and rank
  • Date of incident
  • Clear description of the violation
  • Specific policy or rule violated
  • Action taken (warning, strike, suspension, etc.)
  • Names and ranks of leadership present (if applicable)
  • Supporting evidence (screenshots, logs, recordings, etc.)

Reports must remain factual, professional, and free from personal bias.

Accountability

Failure to properly log disciplinary actions within IA CMS may result in corrective review of the issuing leader.

Falsifying, omitting, or misrepresenting information within IA CMS is strictly prohibited and may result in disciplinary action.

Final Statement

All disciplinary actions within SRG must be documented through IA CMS to ensure fairness, consistency, and leadership accountability.

Proper use of IA CMS safeguards the integrity of SRG’s enforcement structure.

Ownership of SRG Clan

Final decision-making authority within Silent Response Gaming (SRG) rests with the SRG Owners.

SRG Owners maintain full executive control over all aspects of the community, including but not limited to operations, structure, policy changes, leadership appointments, disciplinary decisions, financial matters, and strategic direction. While other leadership roles operate within their assigned scope of authority, all positions ultimately function under the oversight of the Owners.

SRG Owners are the only individuals authorized to implement clan-wide operational changes without requiring prior approval, consensus, or majority vote from other leadership members.

Although Owners retain complete governing authority, they may, at their discretion, consult with Directors or seek leadership input when appropriate. However, such consultation is advisory in nature and does not limit or override the Owners’ final authority.

This structure ensures unified leadership, operational stability, and clear accountability at the highest level of SRG governance.

SRG Clan’s Recruitment Policy

Director of Recruitment: To Be Announced…

The SRG Recruitment Policy establishes standards, procedures and expectations for attracting, screening, onboarding and retaining quality members. SRG Clan will always prioritize the quality and personality of the member of the quantity of people that we have. Numbers are great and we are willing to accept anyone but SRG as a community only works if everyone in the community plays their part.

Requirements

  • Must hold the rank of Corporal or higher to independently conduct onboarding sessions.
  • Must obtain the Recruitment Certification, which requires:
    • Participation in three (3) onboarding sit-ins
    • Completion of one (1) mock onboarding
    • Completion of both Recruitment 101 and CMS 101 training certifications
  • Must demonstrate the ability to properly evaluate applications, identify strengths and red flags, and make sound decisions. Recruiters must be confident and objective, and able to decline applications that do not meet SRG standards.

When The Recruit Joins: The Steps of Membership

  1. When a recruit joins the server, the Community Director is primarily responsible for directing them to the appropriate location to complete their application. However, if the Community Director is unavailable, leadership and authorized recruiters are expected to step in.

    In this situation, simply welcome the recruit in #recruit-chat and professionally direct them to #apply-here to complete the member application. Prompt engagement and clear guidance ensure a smooth and organized onboarding experience.

  2. Once an application has been submitted, review it in #completed-applications to verify the applicant’s age and determine whether they align with the standards, culture, and objectives of Silent Response Gaming.

    If the applicant meets SRG requirements, return to #recruit-chat and professionally ask for their availability to complete the onboarding process. Onboarding should be conducted in the designated voice channel, #Recruitment Room, to ensure clarity, structure, and proper communication.

  3. During the onboarding session in the voice channel, take time to get to know the recruit in a professional and conversational manner. Ask appropriate, non-intrusive personal questions that help you understand their gaming background, goals, and expectations, while simultaneously reviewing their application.

    Clearly explain the SRG structure, expectations, and onboarding process. Inform them that all policies, procedures, and standards are publicly available in the SRG Knowledge Center for full transparency.

    The onboarding process typically takes approximately 20–25 minutes, though it may run longer depending on questions, discussion, or clarification needed.

  4. Ask the recruit if they any questions.
  5. After onboarding is complete, update the recruit’s nickname to match the response provided in Question #6 of their application.

    The format should be:

    SRG (Desired Name) [MBR]

    Ensure the requested name is appropriate and complies with Discord rules and SRG standards before applying the change. All new members enter SRG at the Member rank; therefore, the rank tag must reflect [MBR] at the time of onboarding.

  6. Give the members their appropriate roles based on application questions. Veteran recruiters know this process and the process is taught in Recruitment and CMS training.
  7. Welcome them into #srg-chat of our discord for people to welcome them.
  8. Enter them into our CMS system, if you do NOT have access to the squad, they are going in please forward that information to someone who does.

All members are required to go through this process; membership removals may happen at times and that is normal. Please take the time to review the reasons a membership removal is warranted from our staff team! We want to emphasize that this is not that we do NOT want you but if a recruit does not go through this process they will not officially be a part of SRG Clan.

  • Member does not complete application or onboarding within 48 hours (unless specified by the member that there is a certain time that they are available.)
  • Member refuses to join a voice channel and go through the onboarding process.

Bypass Onboarding

  • If the member is legally deaf and cannot hear sound, their onboarding will be done via text.
  • If the member has a medical condition where they cannot speak then onboarding will be done via text.

Purpose

Silent Response Gaming (SRG) recognizes that friendships, family ties, and personal relationships may develop within the community. This policy ensures those relationships do not interfere with professionalism, fairness, or leadership integrity. We understand that members that are familiar with each other want to be in the same squad. However, that is just not something we will allow here at Silent Response Gaming. If you have any questions relating to this policy, please reach out to our Moderator team, or Community Director.

Standards

Members may participate in SRG regardless of personal relationships; however, such relationships must not influence:

  • Recruitment decisions
  • Promotions or advancement
  • Disciplinary actions
  • Leadership responsibilities

What you need to know?

  • No family, spouse or significant other may report to each other or be in the same squad.
  • Friends Only: May participate in the same squad but may not report to each other.

All decisions within SRG are based on merit, conduct, and activity, not personal connections.

Leadership & Conflicts of Interest

Leaders must avoid conflict of interest! No member in personal relationship shall participate in the same squad or report to each other. This creates biased decision making and often clouds leadership judgment to make sound and effective decisions.

No exceptions will be made for this rule so please do NOT ask. If any member, ask for this kind of treatment immediate disciplinary action will be taken. Thank you for your cooperation in this policy.

Conduct Expectations

Members must keep personal disputes, relationship conflicts, and family matters from disrupting SRG operations. Public arguments or drama within SRG platforms may result in corrective action.

Enforcement

Violations of this policy may result in role reassignment, disciplinary action, or removal from SRG if behavior becomes disruptive.

SRG supports healthy relationships, but professionalism and community integrity must always come first.

Name Change Policy

Silent Response Gaming has created the name change policy to keep things appropriate and to make sure usernames align with SRG Standards and Policies. Please review the guidelines below to ensure we are maintaining a respectful gaming community.

If you have any questions about this policy reach out to your superior squad leader or community director for assistance.

The Why?

SRG does not require approval for name changes, however we do ask members submit a ticket via our discord server. By no means does this mean you need permission we are just wanting to be notified of the change. While nitro members are able to change nicknames regardless of server set permissions, we have to update usernames manually in our Atlas Management System which in other words is our CMS for all operations such as squad, division, section management, transfers, ban/blacklist, reinstatements, and more and all that information requires manual updating.

We are not interested in finding out someone changed their discord name and having to find out who it is. It is time consuming and not very effective from an operational standpoint. We emphasize you can change your name we just ask for a ticket as a ticket notifies us and keeps a transcript of it. Ideally, we’d like for members not to make this a habit as changing it more than once in a (30) day period is too much already.

Rules of Usernames

  • Usernames must be appropriate and not offensive
  • Must not match the name of another SRG member
  • Must not match the name of a SRG squad, section or division
  • SRG must be in discord per server profile name but is not required for online id’s
  • [RANK] bracket is required at the end of per server profile name
  • Submit ticket before changing name so we know who it is before the name changes (we also need to make sure the name is available)
  • If you do NOT have nitro a staff member will need to do it for you

Promotions Policy

Promotions in Silent Response Gaming are a privilege not a right, we do not believe in handing out promotions just because we like the people in the community. All promotions need to have been or earned not have a baseless reason behind them. No member of Silent Response Gaming is permitted to demand or ask for promotions; we always love answering the question of How do I get promoted? However, we will not be bothered with demands or asking for them. 

How Do I Get Promoted?

  • Remain active within the community participating in game nights, social nights, discord activity, meetings, seminars and more.
  • Take initiative learn the knowledge center become knowledgeable in everything SRG
  • Show support to members if you know the accurate answer provide it to newcomers
  • Show your loyalty; represent by changing your online id, repping the discord server tag, and show continuous loyalty to the community
  • Refer or recruit members into SRG.

Guidelines

  • Promotions to be done by appropriate leadership of the member being promoted
  • Promotions need to have context and not to be baseless
  • Promotions to be announced in #promotions and congratulations to be sent in #srg-chat (FORMAT: Please congratulate [TAG NAME OF MEMBER] on becoming [TAG RANK] of [TAG SQUAD ROLE] 
  • Promotions should be performed in meeting. However, we know it won’t always happen in that way
  • SRG no longer will promote people from Member –> Senior Member based on tenure. Mix of tenure and activity will need to be established.

If you have any questions regarding promotions, please reach out to our community director.

Events Policy Overview

This section of the SRG Knowledge Center outlines the policies, procedures, and guidelines governing SRG’s Event Policy.

Events are a vital component of Silent Response Gaming. They promote engagement, strengthen member relationships, encourage participation across divisions, and help maintain an active and thriving community environment. All members and leadership are encouraged to review the guidelines below to understand how structured, consistent events contribute to preventing inactivity and sustaining long-term community growth.

Creating The Event

  • Must hold the rank of Sergeant to host game nights
  • Proper notice and scheduling events in advance to the best of your ability
  • Never host squad game nights on the same night if you are part of the same division
  • Use the event scheduling feature in discord for all events
  • Use #event-planning-chat to talk about events and planning
  • Use #event-announcements to advertise event

Communication & During Event:

  • Use the “Click to Create Channel” Feature in discord
  • Rename the channel to event name
  • Set channel status “Hosted by: Name”
  • Use communication during gameplay
  • Keep attendance record for after action report
  • Leave game lobby “Open” for people who are running late
  • Always use “Discord Gaming Channels”
  • Follow the hosts instructions, do not hijack events

After The Event:

  • Thank all members for their participation
  • Use the event reporting system in #event-reporting after every event

Additional policies and guidelines below…

Prizes:

  • Any prizes funded by SRG must be forwarded to SRG Slayah for approval
  • Members may provide their own prize for winners as long funded by the member
  • Prizes cannot be won by the person funding the prize regardless of if they fund it or not

Graphics & Web Advertisement For Events:

  • All graphics must be created by the host; they may submit design request to SRG ToxicBunny or SRG DaddysQueen
  • For upcoming events web advertisement submit all request in advance to SRG Konaa

Meetings & Seminars:

  • Squad meetings can only be hosted by Captain or higher
  • Seminars can only be hosted by Master Sergeant or higher depending on the seminar, check with the community director on approved seminars.
  • Leadership Meetings can only be hosted by Section Leader or higher depending on the type of meeting

If any questions, please feel free to reach out to us!

Real-Life Policy

Silent Response Gaming (SRG) recognizes and respects that all members have real-life responsibilities outside of the community that may limit their availability or activity at times. Real life will always take priority over gaming and clan operations.

Even though we monitor activity levels, SRG asks that members remain as active as reasonably possible to support continued community operations when life allows. Participation, communication, and engagement help ensure SRG remains active and welcoming.

Members are fully expected and encouraged to address all real-life responsibilities first, including work, family, health, and personal matters. SRG does not penalize members for prioritizing real life.

Leadership members should communicate periods of extended inactivity when possible and utilize Leave of Absence (LOA) options if needed. Please refer to the Inactivity & Activity Policy for additional details on how SRG manages inactive members.

SRG is built on understanding, balance, and respect, supporting both community engagement and real-life responsibilities.

Graphic Request Policy

We understand that members want graphics, however, to stop our designers from being overwhelmed so quickly we have to follow the appropriate guidelines. Furthermore, we do not want people joining for the free graphics. Please read the guidelines below and be sure you this applies to you before opening your ticket!

How do you open a ticket?

  • Please head over to our discord server “SRG CLAN HQ” and scroll to the help section. You will see a ticket system in the GFX Request channel where you can open a ticket. Click that button and be sure to mention the details of the graphic that you want.

GFX Request Policy

  • Must have been in the community for a minimum of (7) days and have at least (30) messages not including recruit chat in that (7) days.
  • Members of SRG Clan can only request a graphic once every (14) days. This is to stop spam of graphics; Owners are exempt if the graphic is related to SRG Operations.
  • No Full Stream Packages, you may request them in increments in regard to the (14) day rule.
  • Consider tipping. Our graphic designers who hand draw, or use photoshop to create graphics have paid money for schooling or spent a lot of time self-teaching. So, consider tipping a minimum of 10$ or even more for graphics. We believe this is fair as any other graphic designer would cost far more.

Graphic Designers

  • NO, GFX artist are not guaranteed payment for work. SRG is not in the position to pay designers, but they can collect tips from the community but may not demand it. If you’re not willing to help in your free time, please just don’t participate in creating them.
  • Graphics are created on their time, not the members time, if a member does pay you then you “should” get them done in a timely manner.

Transfers & Reassignments

Members of Silent Response Gaming (SRG) may select the Division they join at the time of recruitment. As interests and availability evolve, members may no longer actively participate in the game or Division they originally joined. In such cases, a transfer or reassignment may be requested. The following guidelines outline the expectations and procedures that both leadership and members must understand prior to transferring between Divisions, Sections, and/or Squads. These standards ensure organizational stability, fairness, and continuity across SRG operations.

For any questions or concerns regarding the Transfers Policy, members should contact the Community Director for clarification or further guidance.

Members:

  • Must initiate request to their current Captain in regard to a transfer.
  • Must not have any Disciplinary Actions in the last 30 days.
  • Must open a support ticket via discord.
  • If they are a rank with a rank capacity there has to be an available spot in that rank for approval.

Leadership:

  • The appropriate leadership must talk with the current leadership receiving the transfer to see if there is room for the outgoing member.
  • Squad Transfers (both captains must agree before the member opens a ticket.)
  • Section Transfers (both section leaders must agree before the member opens a ticket.)
  • Division Transfers (both division leaders must agree before the member opens a ticket.)
  • Due diligence to check for disciplinary actions is required before saying yes or no.

General Guidelines:

  • After approved transfer, member must remain an active member in good standing with their new division, squad or section for a minimum of 30 days before transferring again.
  • Who responds to the support ticket the member opens? It would be the receiving member Captain, Section Leader, Division Leader. If those members are not available, it will be the Moderator or Community Director!
  • Members from other Divisions cannot actively recruit for their division within the community, they must use outside resources to find new recruits.
  • Do NOT open a ticket and immediately ping the Owners, Operations Director, or Community Director. The appropriate leadership will respond.

We encourage all members to follow and support our social media platforms to help SRG grow. While not required, it is always appreciated.

TikTok: https://tiktok.com/@srgglobal

Facebook: https://facebook.com/silentresponsegaming

Instagram: https://instagram.com/silentresponsegaming

X: https://x.com/silentrspgaming

Twitch: https://twitch.tv/srgglobal

Kick: https://kick.com/srgclan

YouTube: https://youtube.com/silentresponsegaming

Discord: https://discord.gg/srgclan

Social Media Policy

Please follow the guidelines listed below.

  • Do not post from SRG social medias if you are not authorized
  • Do not speak on behalf of SRG unless approved by Operations Director
  • Please act in a professional and respectful manner on personal social accounts especially if it’s branded with SRG content
  • Do not impersonate SRG staff on social media if you are not

If you have any questions about the social media policy, please reach out to us immediately!

Silent Response Gaming (SRG) Public Relations Policy

Purpose

The Public Relations (PR) Policy establishes the standards, responsibilities, and procedures governing how Silent Response Gaming (SRG) communicates with the public, partner communities, sponsors, content creators, and external audiences.

SRG’s public image reflects its leadership, structure, and values. Every interaction, whether on Discord, social media, live streams, or external platforms contributes to how the community is perceived. This policy ensures that representation remains professional, consistent, and aligned with SRG’s mission.

I. Scope of Public Representation

This policy applies to:

  • All SRG members
  • Leadership and staff
  • Recruiters
  • Division and Section Leaders
  • Members representing SRG in tournaments or events
  • Members using SRG branding publicly
  • Public representation includes, but is not limited to:
  • Social media posts
  • Streaming platforms
  • Tournament participation
  • Community partnerships
  • Public Discord interactions
  • Website and external communications

II. Official Spokespersons

Only authorized individuals may:

  • Issue official statements on behalf of SRG
  • Announce partnerships or collaborations
  • Respond to public disputes involving SRG
  • Represent SRG in formal interviews or media settings
  • Authorized representatives typically include:
  • Owner
  • Operations Director
  • Community Director
  • Public Relations Lead (if applicable)

Members must not present personal opinions as official SRG positions.

III. Representation Standards

All members representing SRG must:

  • Maintain respectful and professional communication
  • Avoid public arguments, drama, or hostile behavior
  • Refrain from discriminatory or offensive language
  • Avoid engaging in online conflicts while wearing SRG branding
  • Follow platform Terms of Service

Professionalism is expected at all times when SRG is displayed in usernames, bios, overlays, or tournament rosters.

IV. Social Media Guidelines

Members are free to maintain personal social media accounts; however:

  • SRG branding must not be used in a misleading manner
  • Private disputes must not be made public under SRG identity
  • Confidential or internal matters must not be shared externally
  • Screenshots of internal discussions require leadership approval

Content that damages SRG’s reputation may result in corrective enforcement.

V. Crisis & Dispute Management

In the event of:

  • Public accusations
  • External conflict
  • Tournament disputes
  • Negative publicity

Members must:

  1. Avoid responding publicly without authorization
  2. Report the situation to leadership immediately
  3. Allow designated representatives to handle communication

Unauthorized public responses may escalate situations and harm SRG’s credibility.

VI. Partnerships & Collaborations

No member may:

  • Secure sponsorships under SRG’s name without approval
  • Negotiate partnerships on behalf of SRG
  • Commit SRG to agreements or obligations

All partnership discussions must be reviewed and approved by senior leadership.

VII. Brand Usage & Identity

SRG logos, branding assets, and name usage must:

  • Remain consistent with approved designs
  • Not be altered without authorization
  • Not be used for personal profit without approval

Misuse of SRG branding may result in removal of representation privileges.

VIII. Content Creation & Streaming

Members who stream or create content under SRG must:

  • Represent SRG professionally
  • Avoid toxic gameplay or harassment
  • Avoid controversial content tied to SRG identity
  • Comply with game and platform rules

SRG reserves the right to revoke public representation privileges if conduct damages the brand.

IX. Leadership Conduct in Public Settings

Leaders are held to a higher standard.

They must:

  • De-escalate conflicts
  • Model professionalism
  • Avoid emotional or reactive public responses
  • Protect the long-term reputation of SRG

Abuse of public authority or misconduct may result in demotion or removal.

X. Enforcement

Violations of this policy may result in:

  • Formal warnings
  • Removal of representation privileges
  • Demotion (if leadership)
  • Strike escalation
  • Removal from SRG

Public representation is a privilege, not a right.

XI. Final Statement

SRG’s reputation is one of its most valuable assets. Every member contributes to how the community is perceived externally. Professional conduct, respectful communication, and responsible representation ensure SRG continues to grow with integrity and strength.

By representing SRG publicly, members agree to uphold this policy.

Equal Opportunity Policy

Silent Response Gaming (SRG) is committed to providing equal opportunity within its community. All decisions regarding recruitment, membership, leadership selection, promotion, participation, and disciplinary action are made based on merit, conduct, activity, and alignment with SRG standards.

SRG does not discriminate on the basis of race, ethnicity, national origin, gender, gender identity, sexual orientation, religion, disability, or any other protected characteristic, subject to the community’s minimum age requirement of 18 years.

Discrimination, harassment, or unequal treatment of any kind is strictly prohibited and will be addressed in accordance with SRG’s enforcement policies.

SRG is dedicated to maintaining a professional, respectful, and inclusive environment for all members.

Silent Response Gaming (SRG) Harassment Policy

Purpose

Silent Response Gaming (SRG) is committed to maintaining a safe, respectful, and professional environment for all members. Harassment of any kind will not be tolerated and will result in disciplinary action.

Scope

This policy applies to all members, recruits, and leadership across all SRG platforms, including Discord (text and voice), in-game environments, events, and public spaces where SRG is represented.

Rank or position does not exempt anyone from this policy.

Definition of Harassment

Harassment includes any unwelcome conduct either verbal, written, visual, or behavioral that creates a hostile, intimidating, degrading, or offensive environment. Harassment may be a single severe incident or repeated behavior. Intent does not excuse impact.

Prohibited Conduct

The following behaviors are strictly prohibited:

  • Insults, slurs, threats, or degrading comments
  • Targeted ridicule, bullying, or intimidation
  • Discriminatory or hateful language
  • Unwanted sexual comments or advances
  • Repeated unwanted messaging
  • Doxxing or sharing private information
  • Abuse of authority or coordinated targeting

Reporting & Investigation

Members who experience or witness harassment should report it to leadership immediately and provide evidence when possible. Reports will be handled professionally and, when possible, confidentially. Retaliation against anyone who reports harassment in good faith is strictly prohibited. Leadership will review all evidence objectively and determine appropriate action.

Enforcement

Violations may result in:

  • Warnings or strike escalation
  • Suspension
  • Removal of leadership roles
  • Immediate removal from SRG

Severe violations may bypass progressive discipline.

Final Statement

SRG is built on respect, integrity, and professionalism. Every member shares responsibility in maintaining a safe and inclusive environment.

By participating in SRG, all members agree to uphold this policy.

Silent Response Gaming (SRG) strictly prohibits the impersonation of SRG staff, leadership, moderators, or representatives in any form.

Impersonation includes, but is not limited to, falsely claiming to hold a leadership or staff position, misrepresenting authority, using staff titles, roles, or names without authorization, creating fake accounts, or attempting to act on behalf of SRG without approval.

This policy applies across all SRG-related platforms, including Discord, in-game interactions, social media, websites, and external communications.

Any member found impersonating SRG staff or misrepresenting their authority will be subject to immediate disciplinary action, which may include rank removal, suspension, removal from the community, and/or permanent ban or blacklist depending on the severity of the violation.

SRG enforces this policy to protect the integrity, security, and trust of its leadership structure and community operations.

Purpose:

The Member Reinstatement Policy outlines the conditions under which former members of Silent Response Gaming (SRG) may be considered for reinstatement following removal, resignation, or disciplinary action. This policy ensures fairness, accountability, and consistency in reinstatement decisions.

Do I Qualify?

  • The member was honorably removed due to inactivity
  • The member voluntarily resigned in good standing
  • The member completed a disciplinary removal period and is eligible to reapply
  • Members who leave without notice have 24 hours to join back, If they do NOT they will receive a 3 month ban and will have to restart their tenure as a new member.

Members who were blacklisted for severe violations of the SRG Code of Conduct may be permanently ineligible for reinstatement at the discretion of Executive Leadership.

Reinstatement Process:

  • Fill out the member application here ➔ #apply-here unless you are joining back in the 24 hour period.
  • Go through onboarding again as things may have changed unless you are joining back in the 24 hour period.
  • Leaders should follow onboarding process for new members.
  • Leaders should use the reinstate tool in CMS and proceed with a transfer to current squad if necessary.

Reinstatement Conditions:

  • Rank reset
  • Reassignment to different squad
  • 30-day probationary period

All reinstatement decisions are made at the discretion of SRG Executive Leadership. SRG reserves the right to deny reinstatement requests without obligation to provide detailed reasoning.

Purpose

Silent Response Gaming (SRG) is committed to maintaining a respectful, professional, and trustworthy community. This policy exists to protect SRG, its members, leadership, partners, and other gaming communities from false, misleading, or malicious statements that could cause reputational harm.

Definition of Slander & Defamation

Slander and defamation include, but are not limited to:

  • Making false statements presented as facts about SRG, its leadership, members, or operations
  • Spreading rumors, accusations, or misleading information without verifiable evidence
  • Publicly accusing individuals, SRG, or other clans/communities of misconduct without proof
  • Encouraging others to believe or spread harmful claims about SRG or any person or organization
  • Posting or sharing defamatory content on Discord, in-game chats, social media, streaming platforms, or external forums
  • Former members are subject to ban if they choose to make slandered/defamatory comments about SRG publicly or privately.

Truthful statements supported by verifiable evidence and reported through proper internal channels are not considered slander or defamation.

Protection of SRG & Other Communities

SRG strictly prohibits members from engaging in slander or defamation against:

  • Silent Response Gaming as an organization
  • SRG leadership, staff, or members
  • Other gaming clans, communities, organizations, or individuals

Disagreements, past conflicts, or personal opinions do not justify making harmful or false claims. Members are expected to resolve issues respectfully and through appropriate channels.

Reporting & Resolution

Concerns or allegations must be reported directly to SRG Leadership or Executive Staff with supporting evidence. Public call-outs, rumor-spreading, or retaliation are not acceptable methods of resolution.

Enforcement

Violations of this policy are considered serious offenses and may result in:

  • Immediate disciplinary action
  • Rank removal or demotion
  • Suspension or removal from the community
  • Permanent ban or blacklist, depending on severity

SRG reserves the right to take immediate action in cases where slander or defamation poses significant risk to the community’s reputation, safety, or operations.

Final Authority

All determinations regarding slander or defamation are made at the discretion of SRG Executive Leadership. SRG reserves the right to protect its members and reputation through enforcement of this policy.

Overview:

SRG uses a third-party service to host its merchandise shop. We’ve always aimed to be transparent—physical inventory can be expensive, and newer communities typically operate on smaller budgets. Because of this, we rely on donations, partner programs, merch sales, and other methods to build a sustainable community income.

Until we reach that point, we use a drop-shipping service to provide merchandise. While we work toward generating steady community revenue, we still have operational costs such as website hosting, domain hosting, AMS hosting, and more.

Our store is run through Teespring, which means they handle all order processing, returns, and user information. SRG does not receive your private information and cannot process returns ourselves. For sizing, based on our experience:

  • If you want clothing to fit a little looser after washing, order two sizes up
  • If you want a slightly snug fit after washing, order one size up
  • DO NOT ORDER YOUR ACTUAL SIZE!

Teespring Return Policy

Teespring Privacy Policy

SRG Event Reporting Policy

Purpose

The SRG Event Reporting Policy ensures accountability, transparency, and accurate tracking of community engagement. Proper event documentation is mandatory for maintaining structure and operational standards.

Event reporting is not optional.

Scope

This policy applies to all Division Leaders, Section Leaders, Squad Leaders, and any member authorized to host an official SRG event.

Reporting Requirements

A completed Event Report must be submitted within 24 hours of the event’s conclusion.

Each report must include:

  • Event name and type
  • Date and duration
  • Host name and rank
  • Division/Section hosting
  • Total attendance and participant list
  • Summary of the event
  • Any issues or notable incidents

Reports must be accurate and truthful.

Accountability

Failure to submit required reports, or falsifying information, may result in corrective action, including removal of event-hosting privileges or disciplinary measures.

Final Statement

Events drive engagement within SRG. Accurate reporting ensures leadership accountability and helps maintain an active, organized community.

All authorized hosts are expected to comply with this policy.

SRG RESOURCES

Silent Response Gaming – Privacy Policy

Last Updated: 12/01/2025

Silent Response Gaming (“SRG,” “we,” “our,” or “us”) is dedicated to protecting the privacy, safety, and trust of every member in our gaming community. This Privacy Policy explains the types of information we collect, how we use it, the measures we take to secure it, and the rights our members have regarding their data. By using any SRG platforms, websites, forms, or community features, you agree to the practices outlined below.

1. Information Silent Response Gaming Collects

1.1 Information You Provide

SRG may collect personal information when you:

  • Join the Silent Response Gaming community
  • Create an account or submit registration details
  • Fill out SRG forms, including ban appeals or contact requests
  • Participate in SRG events, surveys, or feedback opportunities
  • Communicate with SRG staff, leadership, or moderation teams

This information may include:

  • Username, email address, and contact details
  • Gaming platform IDs or social handles
  • Details submitted during appeals, reports, or moderation reviews
  • Voluntary content shared within the community

Silent Response Gaming does not request financial data, government identification, or sensitive personal information.

2. Automatically Collected Data

SRG may automatically collect:

  • IP address and approximate location
  • Device information and browser type
  • Website interaction logs and analytics data
  • Access times and page visit information

This data helps us improve the SRG website and community experience. It cannot be used to directly identify you.

3. How Silent Response Gaming Uses Your Data

SRG uses collected data to:

  • Manage member accounts and communication
  • Enforce community rules and review moderation actions
  • Improve website performance and user experience
  • Respond to support requests and appeals
  • Protect Silent Response Gaming from abuse, fraud, and security risks
  • Provide important community updates or notifications

SRG never sells or rents member information.

4. How Silent Response Gaming Protects Your Data

SRG employs multiple security measures, including:

  • Encrypted website connections (HTTPS)
  • Secure form handling and data storage
  • Limited access for SRG leadership and moderation team members
  • Internal protocols for safe data management
  • Routine checks for unauthorized access

Only authorized SRG personnel have permission to access sensitive information.

5. When Silent Response Gaming Shares Information

SRG may share limited information only when necessary:

  • With service providers that support our website or communication tools
  • When legally required, such as responding to lawful requests
  • To protect community safety, prevent harm, or investigate misconduct

Silent Response Gaming does not share information for advertising or commercial marketing.

6. Cookies & Tracking Technologies

SRG may use cookies or analytics tools to:

  • Remember user preferences
  • Monitor website traffic
  • Improve site performance and navigation

You may disable cookies at any time through your browser settings.

7. Your Rights as an SRG Member

Members of Silent Response Gaming have the right to:

  • Request access to their stored data
  • Ask for corrections or updates
  • Request deletion of personal information (when appropriate)
  • Opt out of optional communications
  • Ask how SRG stores or uses their data

Requests may be submitted through the official SRG contact or support page.

8. Data Retention

Silent Response Gaming retains data only as long as necessary to:

  • Maintain your membership
  • Complete moderation-related actions
  • Comply with legal requirements
  • Ensure SRG community safety

When no longer needed, data is securely removed.

9. Third-Party Links

The Silent Response Gaming website may contain links to external sites. SRG is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before use.

10. Children’s Privacy

Silent Response Gaming does not knowingly collect personal data from children under 13. Any such information discovered will be removed promptly.

11. Updates to This Policy

SRG may update this Privacy Policy to reflect improvements or changes in community operations. Updates will be posted with a revised “Last Updated” date.

12. How to Contact Silent Response Gaming

For questions about this Privacy Policy, data requests, or general inquiries, please reach out through our official Silent Response Gaming contact page or community support channels.

Silent Response Gaming – Terms of Service

Last Updated: 12/01/2025

Welcome to Silent Response Gaming (“SRG,” “we,” “our,” or “us”). By accessing or using any SRG platforms, websites, servers, community spaces, or services, you agree to follow the terms outlined in this Terms of Service (“Terms”). These Terms are designed to maintain a safe, fair, and respectful environment for all members of our gaming community.

If you do not agree with any part of these Terms, you must refrain from using SRG services.

1. Membership & Eligibility

1.1. You must meet the age requirements of any platform you use to access SRG (e.g., Discord, game titles, etc.).
1.2. By joining SRG, you agree that all information you provide is accurate and truthful.
1.3. SRG reserves the right to deny or revoke membership at any time for any violation of these Terms or community policies.

2. Community Conduct

Members agree to:

  • Treat others with respect and professionalism
  • Follow SRG rules, guidelines, and staff directions
  • Avoid harassment, discrimination, or harmful behavior
  • Abstain from cheating, exploiting, or any form of unfair gameplay
  • Avoid posting illegal, explicit, hateful, or harmful content
  • Keep confidential information private, including SRG internal processes and discussions

Failure to maintain proper conduct may result in warnings, removal from channels, temporary suspension, or permanent removal from SRG.

3. Content & User Contributions

3.1. Any messages, media, or content you share within SRG must follow our rules and applicable laws.
3.2. You are responsible for the content you submit.
3.3. By submitting content within SRG platforms, you grant SRG a non-exclusive right to display, store, or manage it for community purposes.
3.4. SRG is not responsible for user-generated content but reserves the right to remove or moderate it at any time.

4. Moderation & Enforcement

4.1. SRG staff have full discretion to enforce community standards.
4.2. Actions may include:

  • Verbal or written warnings
  • Muting or restricting access
  • Temporary suspension
  • Permanent removal from SRG
    4.3. Moderation decisions are final.
    4.4. Members may submit a Ban Appeal through the official SRG process, but appeals are not guaranteed approval.

5. Website & Platform Usage

By accessing SRG’s website or digital services, you agree not to:

  • Attempt unauthorized access
  • Disrupt or interfere with functionality
  • Use SRG services for commercial activity without permission
  • Upload malware, malicious files, or harmful scripts

SRG may update, modify, or suspend website features at any time.

6. Privacy & Data Handling

6.1. SRG values member privacy. Our practices are detailed in our Privacy Policy, which explains:

  • What information we collect
  • How we use and protect it
  • Your rights regarding your data

6.2. By using SRG services, you agree to the terms of the Privacy Policy.

7. Third-Party Services

SRG may use or link to third-party platforms (such as Discord, game publishers, or social networks).
These platforms have their own terms and policies. SRG is not responsible for third-party actions, performance, or content.

8. Intellectual Property

8.1. All SRG branding, logos, designs, and content created by SRG remain the property of Silent Response Gaming.
8.2. You may not copy, distribute, or use SRG intellectual property without written permission.

9. Disclaimer of Warranties

SRG services are provided “as is” and “as available.”
We make no guarantees that:

  • Services will be error-free
  • Platforms will always be accessible
  • Content will always be accurate or up-to-date

Use of SRG platforms is at your own risk.

10. Limitation of Liability

Silent Response Gaming is not liable for:

  • Loss of data
  • Account issues on third-party platforms
  • Damages resulting from user behavior
  • Interactions between members
  • Downtime or technical issues

Your participation in SRG is voluntary, and you assume full responsibility for your activities.

11. Termination of Access

SRG reserves the right to suspend or terminate your access at any time for:

  • Rule violations
  • Harmful or unsafe behavior
  • Security concerns
  • Failure to comply with these Terms

You may also leave SRG voluntarily at any time.

12. Changes to These Terms

We may update these Terms to reflect changes in policy or community operations.
Updates will be posted with a revised “Last Updated” date. Continued use of SRG services means you accept the updated Terms.

13. Contact Information

For questions regarding these Terms of Service, contact SRG through our official website or support channels.

 

Overview:

SRG is committed to maintaining a positive and fair gaming community. However, SRG reserves the right to update or change any policies, guidelines, or operational procedures as the Executive Members see necessary to align with SRG’s core values. While it is unlikely that changes will be made without discussion, SRG will make every effort to post an announcement in the #announcements channel on Discord to inform members of any updates.

SRG Reserves the right to make changes to the following documents

  • SRG Code of Conduct
  • SRG Operations Guide
  • SRG Rank Structure
  • SRG Chain of Command
  • SRG Training Manuals
  • SRG Ban Appeal
  • SRG Disciplinary Action Report
  • SRG Privacy Policy
  • SRG Terms of Service